Terms of Services

Trusted Transportation
Know Your Vendor – Jax Black Car Transportation, Jacksonville, FL

Please read these Terms & Conditions of Service carefully before placing a reservation with Jax Black Car Transportation, (JaxBlackCar LLC). This site is operated by Jax Black Car  Transportation. Throughout this site, the terms “we”, “us” , “our” and “JBC” refer solely to Jax Black Car Transportation. All users must be at least 18 years and older and are conditioned upon to the acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or placing any reservation with us, you engage in our service and agree to be bound by our terms of service, including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of our service including without limitation users who are browsers, vendors, customers, affiliates, merchants, and/ or contributors of content. We reserve the right to update, change or replace any part of these terms of service at any time without notification. Your use of our services constitutes acceptance of our Terms of Service.

Jax Black Car Transportation makes every effort to meet the highest standards of service excellence. Jax Black Car Transportation may substitute a vehicle of equal or greater value to maintain our 100% on-time service record.  Standard Cancellations – A request to cancel an airport transfer must be confirmed by our office at least (24 hours) twenty-four hours PRIOR to pick-up time to cancel that reservation without charge. A request to cancel a charter (chauffeured transportation) must be confirmed by our office at least 72 hours in advance of the pickup time to cancel that reservation without charge. CONTACT OUR OFFICE DIRECTLY BY TELEPHONE IF YOU WISH TO CANCEL YOUR RESERVATION. Changes to same day reservations must be received in our office at least 6 hours prior to pick up time and are subject to a $50 change fee. It is the client’s responsibility to notify Jax Black Car Transportation of any changes, cancellations or delays to pick-up times. Please contact us and/or your chauffeur directly if your arrival or departure is canceled, if your flight number changes, or if you change planes. As a courtesy, JBC will monitor your incoming flight for delays. Please do not send an email to cancel your reservation. Cancellations of any kind MUST BE CONFIRMED by a member of our staff.  Emails are processed on a first come/first served basis and may not be processed prior to your reservation start time. Failure to contact Jax Black Car Transportation with flight changes, cancellation or delay information in a timely manner will be considered reservation abandonment and may result in forfeiture of fare. Reservations impacted by airline delays and cancellations may qualify for a credit if a replacement reservation is made in a timely manner. Jax Black Car offers 30 minutes of complimentary wait time for arrivals at the airport. After touchdown, wait times in excess of 30 minutes will be billed a wait time charge at the regular hourly rate, in 15 minute increments beginning at minute 1. Jax Black Car offers 15 minutes of complementary wait time for departures and charters. Wait charges for charters or airport drop-offs begin 15 minutes after your pickup time has passed and will be charged in 15-minute increments at the regular hourly rate beginning at minute 1. Jax Black Car LLC reserves the right to change, amend, modify, suspend, continue or terminate all or any part of these terms either for an individual reservation or in general, at any time without notice. If you have any questions, please contact Jax Black Car Transportation reservations.

We have enhanced health and safety protocols in place—for you, our other Guests, and Chauffeurs. You must follow all safety instructions while using our services. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable. By utilizing our services and / or riding in one of our vehicles, you voluntarily assume all risks related to exposure to COVID-19. Follow Social Distancing Guidelines. Wear a Mask.

Child Restraints – Car Seats and Booster Seats – Florida Law

  1. Florida law requires children age 5 and under to be secured properly in a crash-tested, federally approved child restraint device.
  2. Children ages 0 to 3 must be in child restraint devices of a separate carrier or a vehicle manufacturer’s integrated child seat.
  3. Children, age 4 and 5 must be in a separate carrier, integrated child seat or booster seat.
  4. Car Seats are available and must be reserved for a nominal charge or guests may bring their own

Estimated Quotes & Confirmations

 

Rates quoted prior to service are only an initial estimate of the cost of services reserved. Required minimums, wait time and/or additional services may change the final price. Hourly as directed or by the hour rates are quoted for the requested time for trips within the city of Jacksonville. All transportation services may be subject to a fuel surcharge and hourly minimums may apply. Hourly rates are billed garage to garage and are calculated by applying the applicable hourly rate commencing from the time the chauffeur departs the garage to begin service and continuing through such time the chauffeur returns to the garage and concludes service. The requested number of billable hours appears on the quote/confirmation. However, actual billable hours may exceed the initial charges or deposit and will be billable when an audit of the ride is concluded the following day. If you have any questions about your quoted rate, the retention fee or your confirmation of reservation, please contact our customer service department and speak with a representative. All of our vehicles are non-smoking. Feel Free to ask your driver to stop for a smoke break. The client is responsible for all physical damage to the interior or exterior of the vehicle caused by the client or guests of the client, i.e, all vomit, body fluids, spills, burns, scratches, smoke odor, garbage left in the vehicle causing extra cleanup will incur a minimum fee of $500 for each occurrence and may incur additional costs if repairs are necessary.  Contractual & Special event charges, changes and cancellation policies supersede standard charges, changes and cancellation policies. RESERVATIONS MADE FOR OR DURING THE HOLIDAYS and/or during or for SPECIAL EVENTS are NON REFUNDABLE.  Special events include holidays, weddings, graduations, proms, concerts, birthday parties, etc and our subject to change without notice. If you have any questions, regarding our cancellation policy, please don’t hesitate to contact our office. Thank you for choosing JaxBlackCar.com, we appreciate your business.

Know who you are doing business with. This is the official website of JAX BLACK CAR TRANSPORTATION, JAX BLACK CAR LLC . - The ONLY official website for JAX BLACK CAR.
JAXBLACKCAR.COM. - JACKSONVILLE, FL 904-372-8084
For More Info View Our About Us Page
This Entity Is Not Associated With Jax Executive Black Car Or D/b/a Jacksonville Black Car Limo.
NLA
Jacksonville Aviation Authority
Jacksonville
Member Nassau Chamber of Commerce
St. Johns Country Chamber of Commerce
Jacksonville Chamber of Commerce

Please Call Us for
Last Minute Bookings.

Pre-arranged reservations are recommended but please call us, we’ve been known to work miracles.

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